Terms of trade

Terms of trade:

Payment

Stilla accepts the following paymentcards: Dankort, Visa, Visa Electron, Mastercard, American Express, JCB, Maestro.

Orders that has been placed on Holidays is processed the following business day.

The Money will only be withdrawn from hyour credit Card when goods are shipped from our warehouse.

After placing your order you will receive an Automatic confirmation on mail. We reserve the right to cancel the order if it is not possible to deliver the product. We´ll notify you if this is the case and return any payment you have made.

Delivery

We always strive to make fast delivery. Delivery in Denmark is between 2-4 business days, in other part of Europe delivery is between 2-6 days.

The product will be delivered at the delivery adress when ordering. Every order is delivered free of charge.

Return

Stilla want happy and satisfied customers and encourage you to contact customer service by email mhy@accountingcom if there are any problems with the products you have purchased. 

We have 14 day return policy on all goods, from the day you receive the goods. Please inspect your goods upon receiving them. If there are any errors on the products, you must notify Stilla no later than the first business day after receving the product. Please attach a copy of the invoice, and fill out the reclaiming file. Stilla does not cover the costs of returning the products.

When Stilla has received and approved, the purchased Price is refunded. The Money is deposited in the payment Card used for the purchase. 

 

Please return to:

Stilla
Sommervej 3
2920 Charlottenlund

Denmark